State Farm® Insurance Agent Mike Ford

"I called Mike Ford's office and spoke with Sherri for a quote on homeowner's insurance and was going to move forward with them, but after working with Sherri I quickly learned she was very slow to respond, not very qualified for the position and was giving me false information. Perhaps she was training, but it was very unsettling and I could not trust them. She said I could only be insured for the loan amount, not the value of the home. I told her this sounded fishy and she said that's what the bank told her. Since we had a downpayment of more than 25%, I needed to be assured that my home was insured for the appraised value of the home, not the loan amount. I contacted my lender and he informed me she was giving me false information, so I had to get him involved with my emails to her to clear that up. After receiving the quote, I informed her I would not be moving forward with Homeowner's insurance through State Farm. 1 month later, I was billed from State Farm! I didn't receive a policy, or any emails confirming they signed me up, but they sure did start billing me without my knowledge. I called to let them know and the person I spoke with was very nice and professional. They said they are going to cancel the policy with effective date the same date that they started, but I won't receive confirmation until 1-2 weeks. I really have to wait 1-2 weeks to receive confirmation that they aren't going to bill me for a policy I never agreed to?!"

"I love working with the girls at Mikes office, they are wonderful !! Amy is the best she has been awesome! We use these guys for our personal and business insurance. If you are looking for a new insurance company go to Mike Ford at State Farm they will do everything and anything to help you!!!"

"Amy at Mike Ford's State Farm Insurance was so incredibly helpful to me as I was dealing with a misunderstanding with the DMV. I needed proof of insurance for over 17 years ago! Amy was calm, kind and she got me the information I needed in a timely manner. Quality of customer service is stellar which can definitely be a lost art in the service industry. Well done, Amy! I HIGHLY recommend this company for all your insurance needs!"

"This State Farm is absolutely amazing! It feels like they're great friends who happen to also do our insurance! Ive never once had an issue with them, they have THE BEST customer service I have seen in any company and always are happy to help in any way they can. Id give them 6 stars if it were an option!"

"I've been with Mike Ford for about twenty years. Renters insurance, home insurance, business, auto, motorcycle, wave runners, life... My wife's family had used him so I went along with it. Our pool flooded at a rental property a year ago and the insurance wouldn't cover it. This year a toilet overflowed and damaged two rooms. They did cover that. Then they promptly cancelled my plan. What good is insurance if they cancel it when you use it? What good is going to your local State Farm agent or paying them thousands for years if when you make a claim they drop you. I'm going to better understand the insurance business and what needs changed legally because I'm not feeling like Mike Ford is my "Good Neighbor". I'm encouraging family and friends to find another company. Mike will not have your back when you actually need to use your insurance."

"Mike Ford and his team offer excellent service! They are compassionate, helpful, and efficient - I really can't say enough good about them! I highly recommend them for all insurance needs. I use them for all my insurance needs and wouldn't go anywhere else. The rates are very competitive. Ask for Amy - she is absolutely fantastic to work with!"