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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

khanh tran

August 26, 2023

5  out of  5 rating by khanh tran
"They know what they doing thank you for everything"

Chelsea Wood Faust

March 15, 2022

1  out of  5 rating by Chelsea Wood Faust
"I called Mike Ford's office and spoke with Sherri for a quote on homeowner's insurance and was going to move forward with them, but after working with Sherri I quickly learned she was very slow to respond, not very qualified for the position and was giving me false information. Perhaps she was training, but it was very unsettling and I could not trust them. She said I could only be insured for the loan amount, not the value of the home. I told her this sounded fishy and she said that's what the bank told her. Since we had a downpayment of more than 25%, I needed to be assured that my home was insured for the appraised value of the home, not the loan amount. I contacted my lender and he informed me she was giving me false information, so I had to get him involved with my emails to her to clear that up. After receiving the quote, I informed her I would not be moving forward with Homeowner's insurance through State Farm. 1 month later, I was billed from State Farm! I didn't receive a policy, or any emails confirming they signed me up, but they sure did start billing me without my knowledge. I called to let them know and the person I spoke with was very nice and professional. They said they are going to cancel the policy with effective date the same date that they started, but I won't receive confirmation until 1-2 weeks. I really have to wait 1-2 weeks to receive confirmation that they aren't going to bill me for a policy I never agreed to?!"

Kelly Spoonts

June 11, 2021

5  out of  5 rating by Kelly Spoonts
"Mike's team is always willing to go the extra mile especially Amy is awesome to work with and very knowledgeable! Not to mention a fellow prior Marine!!"

Esli Sanchez

April 8, 2021

5  out of  5 rating by Esli Sanchez
"They have great customer service. They treat you like family. We love them!"

Chris Osorio

February 9, 2021

5  out of  5 rating by Chris Osorio
"Amy Ostler is just an amazing agent! I've got family in the business and I can't say enough about her caring and quality of service. She's the best! Chris Osorio"

Brandi Hendricks

August 14, 2020

5  out of  5 rating by Brandi Hendricks
"I love working with the girls at Mikes office, they are wonderful !! Amy is the best she has been awesome! We use these guys for our personal and business insurance. If you are looking for a new insurance company go to Mike Ford at State Farm they will do everything and anything to help you!!!"

T Spoonts

December 17, 2019

5  out of  5 rating by T Spoonts
"Superb customer service. Knowledgeable staff! Thanks Amy"

Kenneth Rusnell

October 9, 2019

3  out of  5 rating by Kenneth Rusnell
"Good food good company great waitress Neddie is a great Waitress"

Quantum Cat

September 15, 2019

5  out of  5 rating by Quantum Cat
"Fantastic service. Contact expectations were set and kept. Office staff is friendly and professional."

Zain Arsalan

July 22, 2019

5  out of  5 rating by Zain Arsalan
"Amazing staff and best prices...absolutely great company to have insurance with."


February 26, 2019

5  out of  5 rating by Nancy
"The best..nice smart and friendly. Helpful and kind in our time of tragedy. Fast service and honest to work with."

Kim Andreason

February 14, 2019

5  out of  5 rating by Kim Andreason
"Mike Ford and his whole office is so helpful and supportive. We had a flood in our home recently and from that first call to them until the end was great. They really are a "Great Neighbor"."
Profile photo of Bren Warner

Bren Warner

February 6, 2019

5  out of  5 rating by Bren Warner
"Amy at Mike Ford's State Farm Insurance was so incredibly helpful to me as I was dealing with a misunderstanding with the DMV. I needed proof of insurance for over 17 years ago! Amy was calm, kind and she got me the information I needed in a timely manner. Quality of customer service is stellar which can definitely be a lost art in the service industry. Well done, Amy! I HIGHLY recommend this company for all your insurance needs!"

Anasazi Stone

July 18, 2018

5  out of  5 rating by Anasazi Stone
"Amy and the rest of the crew at Mike Ford's office are amazing."

Tiffany Thornock

May 18, 2018

5  out of  5 rating by Tiffany Thornock
"Ask for Kelsie Watters as your agent, she is so on the ball and jumps on problems before you even know there was one. Super communicative and just all around on the ball. I can’t recommend her enough."

Alan Dunmire

January 19, 2018

5  out of  5 rating by Alan Dunmire
"This State Farm is absolutely amazing! It feels like they're great friends who happen to also do our insurance! Ive never once had an issue with them, they have THE BEST customer service I have seen in any company and always are happy to help in any way they can. Id give them 6 stars if it were an option!"

Angel Nava

September 21, 2017

5  out of  5 rating by Angel Nava
"Everyone there is very helpful!! I have my personal and business stuff and have never had issues. I have peace of mind, I highly recommend Them"

Rachael McClure

July 26, 2017

5  out of  5 rating by Rachael McClure
"Everyone at this office is so nice and helpful! Great customer service!"

Kirstin Barker

May 18, 2017

5  out of  5 rating by Kirstin Barker
"Amy with Mike Ford State Farm is the best! She is always there to help when needed!"

Jeremiah Wilson

February 9, 2017

1  out of  5 rating by Jeremiah Wilson
"I've been with Mike Ford for about twenty years. Renters insurance, home insurance, business, auto, motorcycle, wave runners, life... My wife's family had used him so I went along with it. Our pool flooded at a rental property a year ago and the insurance wouldn't cover it. This year a toilet overflowed and damaged two rooms. They did cover that. Then they promptly cancelled my plan. What good is insurance if they cancel it when you use it? What good is going to your local State Farm agent or paying them thousands for years if when you make a claim they drop you. I'm going to better understand the insurance business and what needs changed legally because I'm not feeling like Mike Ford is my "Good Neighbor". I'm encouraging family and friends to find another company. Mike will not have your back when you actually need to use your insurance."

Karen Bastow

December 17, 2016

5  out of  5 rating by Karen Bastow
"Mike Ford and his team offer excellent service! They are compassionate, helpful, and efficient - I really can't say enough good about them! I highly recommend them for all insurance needs. I use them for all my insurance needs and wouldn't go anywhere else. The rates are very competitive. Ask for Amy - she is absolutely fantastic to work with!"